# DigitalTreehouse — Full LLM Reference > Long-form companion to /llms.txt. Includes company overview, service > descriptions, and the full set of homepage FAQ questions and answers. ## Company Overview DigitalTreehouse is an AI Automation Agency headquartered in Franklin, Tennessee (Nashville metro area), serving clients nationwide. Founded in 2018 by Scott McIntosh (U.S. Navy veteran, MBA), the company started as a full-service digital marketing agency and evolved in 2024 to focus on AI automation. The team has over 8 years of digital marketing expertise and has served 300+ businesses to date, including more than 60 active clients across regulated and high-trust industries such as healthcare, legal, financial services, real estate, and enterprise B2B media. The company is built around a simple promise: clear the busywork so people can do their best work. Engagements combine traditional digital marketing strength with custom AI systems, governance, and security practices aligned to GLBA, SOC 2 Type II, and the NIST AI Risk Management Framework. - Website: https://www.digitaltreehouse.com - Phone: 800-980-7116 - Email: hello@digitaltreehouse.com - Address: 725 Cool Springs Blvd, Suite 600, Franklin, TN 37067 ## Leadership - **Scott McIntosh — Founder.** U.S. Navy veteran, MBA, inventor of the patented Cell Phone Seat (featured in Modern Retail and the MotorTrend Network), and author of SmartOwner, a daily AI newsletter for business leaders. - **Jim Aylward — Vice President of Business Development.** Serial entrepreneur with three successful Healthcare SaaS exits totaling over $50 million in acquisitions. ## Services ### AI Audit A structured assessment of an organization's processes, tools, data, and workflows to identify which tasks can be automated for maximum time and cost savings. Deliverables include a prioritized opportunity map, ROI estimates, and a recommended sequencing plan. ### AI Consulting Strategic guidance to help leadership teams prioritize AI automation opportunities and develop implementation roadmaps tailored to each company's specific workflows, tools, regulatory environment, and goals. Includes governance, vendor evaluation, and change-management planning. ### AI Training Hands-on education that helps business owners, executives, and teams understand and leverage AI tools effectively. Curriculum is customized to the client's tech stack and includes practical exercises, prompt libraries, and adoption playbooks. ### AI Automations Custom automation systems built around the client's existing workflows, including automated content creation (blog articles, social posts), AI-generated images and graphics, website posting and search optimization, social distribution across multiple platforms, customer service automation, lead qualification systems, internal knowledge management, and administrative process automation. ### Custom AI Software Purpose-built AI applications and internal tools, including legal AI infrastructure, real estate workflow automation, legislative and regulatory monitoring SaaS, and enterprise marketing data systems. Deployments can run inside the client's own AWS account or in a managed environment with Zero Data Retention. ### Website Design and Development Modern, conversion-focused websites with strong accessibility, Core Web Vitals performance, and CMS workflows that non-technical teams can maintain. ### Website Management Ongoing maintenance, updates, security patching, performance tuning, analytics, and content operations for client websites. ### Digital Marketing SEO, paid search, paid social, programmatic and CTV advertising, email marketing, and lifecycle automation, backed by 8+ years of agency experience and now enhanced with AI tooling. ### Governance We plug into the client's existing data governance, information security, and vendor management framework. For clients without an AI governance program yet, we help build one aligned with GLBA, SOC 2 Type II, and the NIST AI Risk Management Framework. AI workloads run on Amazon Bedrock with Zero Data Retention; encryption at rest and in transit by default. ## Frequently Asked Questions **Q: What if I'm not technical?** A: Perfect — we translate complex AI into simple solutions. You don't need to understand the technology; you just need to see the results. **Q: How fast will I see results?** A: Most clients see improvements within 30 days. Some automations start saving time within the first week. **Q: Do you still do traditional marketing?** A: Absolutely. 8 years of expertise, now AI-enhanced. We bring proven strategies supercharged with modern AI tools. **Q: What makes you different?** A: We don't just advise — we build it for you. While others give recommendations, we deliver working solutions. **Q: This seems too expensive or risky.** A: The real risk is inaction. Competitors using AI will erode your margins within 18 months. We help you get ahead before that happens. **Q: Can't we just buy a tool or software?** A: Tools are commodities. The real value is in connecting them to YOUR specific processes and data. We build the capability, not just install software. **Q: We don't have budget for R&D or new projects.** A: We can structure this as a self-funding pilot where initial savings in Q1 fund the expansion in Q2. No new budget needed. **Q: AI ROI is impossible to measure.** A: We use the "Cost of Quality" model — measuring the reduction in rework, errors, and manual processing. These are hard financial metrics your CFO will appreciate. **Q: Is this going to take my job?** A: AI is designed to take the drudgery out of your job, allowing you to handle more interesting work and higher volume without burnout. **Q: I don't have time to learn a new tool.** A: Our automations integrate into your existing email, calendar, and apps, so you don't have to learn a new interface. **Q: The process is too complex for AI.** A: We won't automate 100%. We automate the 80% of standard cases and leave the 20% complex ones for your experts. You stay in control. **Q: My team will revolt.** A: We involve your team in the pilot as "AI Trainers," giving them ownership of the new tool. They become the heroes, not the victims. **Q: We are migrating our data warehouse, so we need to wait 12 months.** A: AI can actually help map the data for migration. Let's run a pilot on the legacy data to inform the new schema — it speeds up your migration. **Q: Security still won't allow it.** A: That's where most regulated industries start, and it's the right instinct. The good news: we're built for that conversation. We operate inside your existing data governance, information security, and vendor management framework, and we use private instances and AWS Zero Data Retention so your information stays yours. **Q: Can you work inside our existing data governance and security policies?** A: Yes. That's the default. We plug into your existing data governance, information security, and vendor management framework rather than asking you to adapt to ours. We will sign your MSA, DPA, NDA, and any vendor security addenda your team requires before any data access is granted. **Q: What if we don't have an AI governance framework yet?** A: Most companies don't. We partner with your team to build one aligned with industry standards including GLBA, SOC 2 Type II, and the NIST AI Risk Management Framework. You end up owning a governance framework that lets you evaluate any future AI vendor, not just us. It's a deliverable, not a side effect. **Q: Where does our data actually go when you build AI for us?** A: Wherever you want it to go. AI workloads run on Amazon Bedrock, which is SOC 2 Type II compliant, HIPAA-eligible, and supports Zero Data Retention so customer data is never stored, logged, or used to train any model. You can choose to deploy inside your own AWS account (data never leaves your environment), our managed environment with zero retention, or a hybrid. Encryption at rest and in transit either way. **Q: AI hallucinates too much for important work.** A: That's why we use RAG (Retrieval Augmented Generation) grounded in your own verified documents, not open internet data. We also build in human review checkpoints. **Q: We can't share data with OpenAI.** A: We can use enterprise agreements with zero-retention policies, or host open-source models in your own private cloud. Multiple options available. **Q: Our customers hate bots.** A: They hate dumb bots. We build systems that know their history and context, or instantly route them to a human if it gets stuck. No frustrating loops. **Q: Sales is a relationship business.** A: Exactly. AI handles the admin and research, giving your salespeople more time for relationships, not less.